A Technical Superintendent is made available for the ship on 24 x 7 basis.
In case the vessels Superintendent is travelling, a backup superintendent follows the vessel, the follow up includes monitoring of all messages from VSL, Agents, Charterers, Port Authorities, Insurance, Repair Team, Spares & Stores Supplies Team, Forwarder, Class Surveyor, Crew matters, Quality matters, Ship Performance and Ship Inspection.
No one works so fine!!
The way we do..